We may require additional documents, but you would be informed directly if that's the case. It's super easy to verify your account at Taptap Send: send us an ID and a selfie when you are prompted to, and your sending limits will be lifted. Only residents of Quebec can use Taptap Send in Quebec. If you have opened an account with Taptap Send and travel to Quebec, please note that you will not be able to send money until you have left the province. If you want to do so, you can advance the cashout fees for your recipients (where applicable). We are transparent and we never charge hidden fees! We review the rate every day and always fight to get you the best deal available. We never charge fees! You only pay a small percentage of the exchange rate. With fast transfers to mobile money wallets on popular networks, you can send money from your smartphone anytime. Send money from the UK, EU, US, Canada and UAE to Africa, Asia, the Caribbean and Latin America at a great rate. Just a Canadian phone number and a Canadian bank card! Taptap Send Send money to Africa, Asia and Latin America Send more, spend less. Open the Menu ☰ in the Taptap Send app and select "Support”, then select WhatsApp to reach us.What do you need to open an account at Taptap Send from Canada? Best exchange app ever I send money to Pakistan on day to day basis and had been using Remitly, Wise, Ace and western union. For example: your registered information (your name, the email address and phone number used when signed up), and your transfer details. Please remember to provide as much relevant information as possible so our team can assist you promptly. You can also send us a private message via Taptap Send official Facebook page. Support is available in English, French.Support is available in English, Twi & Urdu.Taptap Send permet de tout modifier jusquà la toute dernière étape pour cette raison. Our team can assist you in English, Urdu and Twi (24/7), and in Wolof, and Darija Monday to Friday, from 8 am to 5 pm. Il est important de toujours revérifier avant denvoyer votre transfert pour vous assurer que les détails sont exacts. Our team can assist you in English, Urdu, and Bengali, every day, from 9 AM to 9 PM (GST). Support is available in Spanish, English, Twi, Wolof and Darija.Support is available in English, Twi, Wolof, Urdu and Darija.Support is available in Italian, English, Twi, Wolof, Urdu and Darija.Support is available in English (24/7), Twi (24/7), Wolof, Urdu and Darija.Support is available in French, English, Twi, Wolof and Darija.if your call can't go through, please send us an email instead at: from your registered email address.Support is only available in English at the moment.Our team can assist you in multiple languages, from Monday to Friday, from 9 AM to 6 PM (CET). In case you’d like to change your email, or you no longer have access to that email address, select “Account” in the Menu ☰, scroll down to the “Email” section and edit it.Your registered email address is displayed right below your name.Open your Taptap Send app and tap on the Menu ☰ (top left of the screen).To find your registered email address (only applicable if you're currently logged in to the app): We will answer you as quickly as possible.įor Europe & UK: we answer emails every day, from 9 am to 6 pm CET.įor the US and Canada: we answer emails every day from 8 am to 5 pm ET.įor the UAE: we answer emails every day from 9 am to 9 pm GST. Send us an email at from your registered email address (the email address you used to sign up for your Taptap Send account). ![]() For example: your registered information and your transfer details. to provide as much relevant information as possible so our team can assist you promptly.For security reasons, we need to make sure that we speak with the owner of the account, to use the email address or the phone number you used to sign up for your Taptap Send account. ![]() Click on the option to contact us directly.Īlternatively, you may also find our contact details as below. ![]() There are many ways for you to contact the Customer Support team at Taptap Send! Simply open Menu ☰ in the Taptap Send app and select " Support " to see all available options.
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